Voice AI
An AI voice agent that answers every callbuilt for your business, not a template.
An AI voice agent is software that handles phone calls in natural speech. We build one for your company: it answers every call, qualifies the caller, books the appointment and hands off complex calls.
30 minutes. You leave knowing which 3 processes to automate first and what they cost you today.
Illustrative example
Trusted by companies worldwide
Trusted by companies worldwide: Braffess, Casa Sors, HollaBoo, Laoom, Guardian Development Group
Results
What fast contact does to results.
AI voice agent services for businesses, measured the same way: start with the calls that cost the most, then track what changes.
E-commerce / D2C
Every lead contacted in under 20 seconds.
A home goods brand spending $40K a month on ads took 6–12 hours to reply to new leads, so many bought elsewhere. We built an AI system that replies by SMS, email or voice call within 20 seconds, day or night.
+34%conversion rate−28%customer acquisition cost100%of leads contacted
The problem
Missed calls are missed customers.
77%
of customers expect to interact with someone immediately when they contact a company
89%
say it is important to know whether they are talking to AI or a human
Callers expect an answer now. When nobody picks up, they move on to the next company on the list.
- Phones covered by people only: Calls after hours or at peak times go to voicemail.With AI-powered voice agents: Every call is answered, day or night.
- Phones covered by people only: Reps spend the day on routine questions and scheduling.With AI-powered voice agents: The agent handles routine calls and books the appointment.
- Phones covered by people only: Leads wait hours for a callback and go cold.With AI-powered voice agents: New leads get a call back within seconds.
- Phones covered by people only: Transferred calls make the caller repeat everything.With AI-powered voice agents: A person takes over with the call summary in hand.
A call answered fast is a customer kept.
What we automate
What AI phone calling covers.
Answer inbound calls
Picks up every call right away and works out what the caller needs.
Qualify callers
Asks your screening questions and scores the lead before anyone calls back.
Book appointments
Checks your calendar, offers open slots and confirms the booking.
AI outbound calling
Makes outbound AI calls to new leads and past inquiries, within your consent rules.
Hand off to a person
Transfers the call with a summary, so the caller doesn't start over.
Log every call
Writes the outcome and notes to your CRM automatically.
Is it time?
Signs you need voice AI agents.
Signals you need this
- Calls go to voicemail after hours or at peak times
- Your team spends hours a day on routine calls and scheduling
- New leads wait hours for a callback
- Phone follow-up depends on whoever has a free minute
When not to invest yet
- You get only a few calls a week
- Your calls are mostly long, sensitive conversations that need a person
- You want a chatbot on your website and nothing else
What you get
From first call to live voice agent.
- A map of your phone process, with the hours and dollars each call type costs you
- A fixed-price proposal with exact scope and timeline, before anything starts
- An AI phone agent that answers inbound calls, qualifies callers and books appointments
- AI outbound calling agents that follow up with new leads, within your consent rules
- Handoff to a person with a summary of the call
- Voice automation tested end to end before launch, plus training for your team
- Code, accounts, prompts and data that stay yours
How it works
The Payback Loop. Five steps. Each build pays for the next.
We don't start with the AI. We start with the money.
Consulting
We find the manual work in your company and how many hours each task eats every week.
Process mapConsulting
We put a dollar figure on each process and rank them by payback. You see what to automate first, and what to leave alone.
AI roadmap, ranked by paybackImplementation
We build the first system on the tools you already use. Nothing new for your team to learn.
A working systemImplementation
We test it end to end before launch. It doesn't go live until it works without errors.
Tested, system liveSupport
The first build pays back fastest, so its savings fund the next one. Back to the map, and we keep every system running.
Monthly support (optional)
↺ Back to Map
Consultancies stop at the roadmap. Freelancers build without one. The loop only works when one team runs all five. You approve, we execute: about an hour a week from you.
FAQ
Questions about voice agents.
- An AI voice agent is software that holds a phone conversation in natural speech. The agent answers or makes calls, understands what the caller wants, takes action such as booking, and hands off to a person when needed.
- Older voice bots follow fixed menus and scripts. A voice agent built on AI understands free speech, answers questions and takes actions such as booking, then passes harder calls to a person.
- Yes. An outbound AI call agent can call new leads and past inquiries to follow up and book. Automated outbound calling needs consent: in 2024 the FCC ruled that calls made with AI-generated voices are "artificial" under the TCPA.
- An AI voice agent for customer service answers routine questions, books or changes appointments and transfers harder calls with a summary. Handoffs matter: in a Twilio report, only 15% of consumers had a smooth handoff from AI to a human.
- Callers should be told. In a Salesforce survey, 89% of customers said it is important to know whether they are talking to AI or a human. The agent can say so at the start of each call.
- Yes. We build on the tools you already use, so bookings and call notes land in the CRM and calendar your team already works from. In our real estate case, the agent books viewings automatically.
- Your first voice agent is usually live in 14 to 21 days, and a full system takes 6 to 8 weeks. You get the exact scope and timeline in a fixed-price proposal before anything starts.
Final step
Pick a time. Let's talk.
You leave knowing which processes to automate first and what each one costs you today, whether we work together or not.
You can keep paying for manual work, or find out this week exactly what it costs you.
What happens on the call
Before
You answer 3 quick questions when you book, so we come prepared.
On the call
We find the manual work that costs you most and put a number on it, live.
Decide
An honest read on whether we're the right fit. If we're not, you'll hear it on the call.
Once you book, we look at your site and tools before the call, so the 30 minutes go to your numbers, not introductions.
Prefer to write first? Email us directly: contact@nexumautomations.com