Every call answered
An AI receptionist that answers every callday, night and weekends.
We build an AI receptionist for small and mid-size businesses. It works like a 24/7 answering service: it answers questions, books appointments in your calendar, takes messages and transfers urgent calls.
30 minutes. You leave knowing which 3 processes to automate first and what they cost you today.
Illustrative example
Trusted by companies worldwide
Trusted by companies worldwide: Braffess, Casa Sors, HollaBoo, Laoom, Guardian Development Group
Results
From missed calls to booked viewings.
We start with the calls you lose today, then measure what changes.
Real estate
Every call answered in under 3 seconds.
A top-performing real estate agent was losing deals to missed calls. We deployed a custom AI voice agent that answers every call, qualifies the lead and books the viewing automatically.
100%of calls answered<3sto answer each call47%more booked viewings in 60 days
The problem
Calls go unanswered when no one is free.
44%
of callers to businesses never reach a person.
When the front desk is busy or closed, calls go to voicemail. Your team cannot be on every line, and nobody is there at night.
- Human answering service or virtual receptionist: A live person answers, which suits sensitive, emotional or highly nuanced calls.Our AI front desk: Answers instantly with no hold time and handles routine calls the same way every time.
- Human answering service or virtual receptionist: Staff follow a script and take messages; booking depends on the service's access to your calendar.Our AI front desk: Books and reschedules directly in the calendar your team already uses.
- Human answering service or virtual receptionist: Shared operators serve many clients and learn your business only through notes.Our AI front desk: Answers from your own information: hours, services, policies and pricing you approve.
- Human answering service or virtual receptionist: Messages wait until someone on your team reads them and calls back.Our AI front desk: Every call is logged in your CRM with the caller's details and reason.
- Human answering service or virtual receptionist: A call answering service passes urgent calls along from your written notes.Our AI front desk: Urgent or complex calls transfer to the right person, with the caller's details.
A human service fits some calls. AI fits the rest.
What we automate
The AI phone receptionist, call by call.
Greets and discloses
Answers in seconds and tells callers they are speaking with AI.
Answers questions
Uses your approved information on hours, services and policies.
Books and reschedules
Finds open slots and updates the calendar your team uses.
Takes messages
Captures the reason and contact details and sends them to your team.
Transfers urgent calls
Warm-transfers to the right person, passing along what was said.
Updates your CRM
Logs every call so nothing lives only in someone's head.
Is it time?
Signs your front desk needs help.
Signals you need this
- Calls go to voicemail when the front desk is busy or closed
- Customers call after hours and nobody picks up
- Staff spend the day on the phone instead of with clients
- Appointments are booked by phone and double-booked or forgotten
- You pay for a telephone answering service that only takes messages
When not to invest yet
- Most of your calls are sensitive conversations that need a human voice
- You receive only a few calls a week
- Callers expect to speak with the owner personally
What you get
From the first call to a live receptionist.
- A map of your inbound calls and the hours and dollars missed calls cost you
- A fixed-price proposal with exact scope and timeline, before anything starts
- An AI phone answering service that picks up every call, including after hours
- Booking and rescheduling in the calendar and CRM you already use
- Warm transfer of urgent or complex calls to the right person
- Testing end to end before launch, then training and documentation for your team
- Everything we build is yours: code, accounts, prompts and data
How it works
The Payback Loop. Five steps. Each build pays for the next.
We don't start with the AI. We start with the money.
Consulting
We find the manual work in your company and how many hours each task eats every week.
Process mapConsulting
We put a dollar figure on each process and rank them by payback. You see what to automate first, and what to leave alone.
AI roadmap, ranked by paybackImplementation
We build the first system on the tools you already use. Nothing new for your team to learn.
A working systemImplementation
We test it end to end before launch. It doesn't go live until it works without errors.
Tested, system liveSupport
The first build pays back fastest, so its savings fund the next one. Back to the map, and we keep every system running.
Monthly support (optional)
↺ Back to Map
Consultancies stop at the roadmap. Freelancers build without one. The loop only works when one team runs all five. You approve, we execute: about an hour a week from you.
FAQ
Questions about AI receptionists.
- An AI receptionist, or automated answering service, is software that answers your business phone, handles routine calls and hands off the rest. It greets callers, answers questions, books appointments and takes messages, around the clock.
- A human answering service, virtual answering service or virtual receptionist uses live operators who work from your notes. Ours answers instantly, books straight into your calendar and works from your approved information. We build AI, not live operators.
- Not entirely. The Bureau of Labor Statistics projects a 2 percent decline in receptionist jobs through 2035, with about 105,100 openings a year anyway. AI takes routine calls so your people handle the complex ones.
- For routine calls, yes. Like after-hours answering services, the receptionist answers at any hour, and it also books appointments, takes messages and sends urgent calls to whoever you name.
- Yes, if you want them to. The receptionist can say so at the start of every call. In a Salesforce survey, 89% of customers said it matters to know whether they are talking to AI or a person.
- The receptionist transfers them to the right person while the caller stays on the line. A good handoff matters: Twilio found only 15% of consumers had experienced a smooth handoff from AI to a human agent.
- Yes. We build on the calendar, CRM and phone tools you already use, so bookings and call notes land where your team looks. You do not change your software.
- Yes. It works as a small business answering service for owners and office managers who miss calls. We build, connect and maintain it, and your side needs about an hour a week to approve and give feedback.
Final step
Pick a time. Let's talk.
You leave knowing which processes to automate first and what each one costs you today, whether we work together or not.
You can keep paying for manual work, or find out this week exactly what it costs you.
What happens on the call
Before
You answer 3 quick questions when you book, so we come prepared.
On the call
We find the manual work that costs you most and put a number on it, live.
Decide
An honest read on whether we're the right fit. If we're not, you'll hear it on the call.
Once you book, we look at your site and tools before the call, so the 30 minutes go to your numbers, not introductions.
Prefer to write first? Email us directly: contact@nexumautomations.com