What is AI bias in plain words
A one-off error
- Happens by chance
- Affects one answer
- Fixed with a single correction
AI bias
- Follows a pattern
- Repeats across many decisions
- Hits some groups harder
Here is an AI bias definition for a business reader: the system treats some people worse than others, and does so again and again, not by chance.
A single odd answer is an error. A pattern that favors one group over another is bias. This is also called algorithmic bias in AI.
Many people assume software is neutral. Researchers writing in a University of Minnesota policy report note that the belief that algorithms are less biased than humans persists, even after documented cases of harm to women.
So when people ask whether AI has bias, the honest answer is yes, it can. The question for your company is where and how much.