Question 1

What exactly does Nexum Automations do?

Accepted Answer

We design and implement AI-powered automation systems for operations-heavy businesses. That means we map your existing workflows, identify where time and money are being lost to manual processes, and build systems that handle those tasks automatically, without you needing a technical team to run them.

Question 2

Where do we start?

Accepted Answer

With a free AI Diagnosis. We spend 30 minutes understanding your current operations, identify the 2–3 workflows costing you the most, and give you a clear picture of what automation would look like for your business. No commitment required.

Question 3

Do I need to know anything about AI or automation before working with you?

Accepted Answer

No. That's our job. You bring the business knowledge, we bring the technical implementation. Most of our clients have zero technical background and that's exactly how we like it.

Question 4

How long does AI implementation take?

Accepted Answer

14 to 21 days for a first workflow on the Express Track. Multi-system custom builds take 6 to 8 weeks from kickoff to live system. We give you a clear timeline before any work begins.

Question 5

What does the process look like step by step?

Accepted Answer

Five steps: Free AI Diagnosis → Operational Audit → System Build → Launch & Validation → Ongoing Optimization. You're involved at the start and at sign-off. We handle everything in between.

Question 6

Will this disrupt our current operations?

Accepted Answer

No. We build and test in parallel with your existing systems. Nothing goes live until it's been validated. Your team keeps working normally throughout the entire process.

Question 7

What do you need from us to get started?

Accepted Answer

Access to the tools and platforms you currently use (CRM, email, project management, etc.), 30 minutes for the initial diagnosis call, and one point of contact on your team. That's it.

Question 8

What tools and platforms do you work with?

Accepted Answer

We work with the tools you already use, HubSpot, Salesforce, Notion, Airtable, Slack, Google Workspace, Microsoft 365, Zapier, Make, and most industry-specific platforms. If you use it, we can almost certainly automate it.

Question 9

Do we need to switch to new software?

Accepted Answer

Almost never. We build on top of what you already have. In rare cases where a tool is genuinely limiting what's possible, we'll flag it and recommend alternatives, but that's the exception, not the rule.

Question 10

Who maintains the system after it's built?

Accepted Answer

We do, on our Retainer plan. If you're on a one-time implementation, we hand over full documentation and a 30-day support window. The systems we build are designed to run without constant maintenance.

Question 11

What happens if something breaks?

Accepted Answer

On our Retainer plan, we monitor proactively and fix issues before you notice them. On project-based work, we include a 30-day warranty period post-launch. We also build redundancy into every system so a single failure doesn't take down your entire operation.

Question 12

Is our data secure?

Accepted Answer

Yes. We work within your existing security infrastructure, we don't store your data on third-party servers. All integrations use official APIs with standard OAuth authentication. We can sign NDAs before any sensitive information is shared.

Question 13

How quickly will we see results?

Accepted Answer

Most clients see measurable impact within the first 30 days of go-live. The exact timeline depends on the workflow, lead response automation shows results in days, operational reporting takes a few weeks to show full value.

Question 14

How do you measure ROI?

Accepted Answer

We establish baseline metrics before we start, time spent on the workflow, error rate, cost per task. After go-live, we track the same metrics and report the delta. You always know exactly what the system is saving you.

Question 15

Can you guarantee results?

Accepted Answer

We can't guarantee specific numbers because every business is different. What we can guarantee is that we don't go live until the system performs to the spec we agreed on at the start. If it doesn't hit the benchmark, we keep building until it does.

Question 16

How much does AI automation cost?

Accepted Answer

From $5,000, at a fixed price. The AI audit is free: we do it on the first call, and that is where you get the exact price for your project. Nothing is quoted blind, because every operation is different.

Question 17

Is there a minimum commitment?

Accepted Answer

No minimum for the free diagnosis. Project-based implementations are scoped per project with no recurring commitment. Retainer plans are month-to-month after an initial 3-month onboarding period.

Question 18

Do you work with small businesses or only enterprise?

Accepted Answer

Both. Our sweet spot is operations-heavy SMBs and mid-market companies between 10–500 employees. We also work with enterprise teams on specific workflow projects. If you have manual processes costing you time and money, size doesn't matter.

Question 19

Do we need a technical team on our side?

Accepted Answer

No. That's the whole point of Custom Build. You don't need developers, IT staff, or technical project managers. We handle the entire technical side from build to deployment.

Question 20

How involved do we need to be during the project?

Accepted Answer

Minimal. We need you at the start to map workflows and at the end to sign off on the system. In between, we work independently and update you weekly. Most clients spend 2–3 hours total on a standard implementation.

Question 21

Do you work with businesses outside of Spain?

Accepted Answer

Yes. We work remotely with clients across Europe and Latin America. All project communication is async-friendly, Slack, Notion, and weekly video calls.

Question 22

What industries do you work with?

Accepted Answer

Real Estate, Legal Services, E-commerce, Insurance, Healthcare, and Government, plus any other operations-heavy sector. If your team does it manually, we can probably automate it.

Everything you need to know before we talk.