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Ecommerce revenue is lost at two moments: when customers leave without buying, and when they buy once and never come back. AI automation recovers both — automatically, at scale, without adding headcount.
Abandoned cart recovery that converts within minutes. Post-purchase retention that drives repeat orders. Support that resolves 70% of tickets instantly. Inventory workflows that run without manual input. And if you want your brand cited in ChatGPT and Perplexity — we build that too.
70%
of ecommerce carts abandoned before purchase — industry average
5-15%
of abandoned carts recovered with AI follow-up sequences
70-80%
of support tickets resolved instantly by AI without human involvement
30 days
to measurable revenue impact from abandoned cart recovery alone
THE PROBLEM
The average D2C brand spends 5-7x more to acquire a new customer than to retain an existing one. Yet most brands have no automated system for abandoned cart recovery, post-purchase retention, or customer reactivation.
Support teams spend 80% of their time answering the same 10 questions. Inventory managers are running spreadsheets. And when a consumer searches for your product category on ChatGPT, your brand does not appear.
AI does not replace your team. It handles every repetitive, scalable task so your team focuses on brand, product, and growth.
Without AI
With Nexum AI
WHAT NEXUM BUILDS
Every system is done-for-you. Nexum builds, integrates, and maintains it. Your team just uses it.
THE PROCESS
No technical work required from your team. Nexum handles everything.
01
Week 1
Revenue Audit & System Design
We audit your current cart abandonment rate, support ticket volume, retention metrics, and AI visibility. We identify exactly how much revenue is being lost at each stage and which automations will recover it fastest. You receive a full system design with projected revenue impact before any build begins.
02
Week 2
Build & Platform Integration
Nexum builds the AI systems and integrates them with your ecommerce platform, support helpdesk, email and SMS tools, and inventory systems. Your store keeps running normally during the build. No downtime, no disruption to live orders.
03
Week 3
Testing & Team Onboarding
We test every flow end-to-end: cart abandonment triggers, support responses, retention sequences, and inventory alerts. Your team receives a 30-minute walkthrough covering what the AI handles and what escalates to them. No technical training required.
04
Day 30+
Go-Live & Ongoing Optimization
Systems go live. Nexum monitors performance for the first 30 days and optimizes based on real conversion data. Monthly reporting shows recovered cart revenue, support ticket deflection rate, repeat purchase rate changes, and AI citation frequency. Ongoing support included.
WHO THIS IS FOR
Growing D2C Brands
Brands doing $1M-$10M in revenue that need to scale operations without scaling headcount. AI handles the volume your current team cannot.
Focus: Cart recovery, support automation, retention flows, AI visibility
High-Volume Retailers
Established retailers with large SKU counts and high support volume where manual processes are creating operational bottlenecks and customer experience gaps.
Focus: Support automation at scale, inventory management, multi-channel sync
Subscription & Replenishment Brands
Brands with consumable products where reorder timing, churn prevention, and subscription management are the core revenue levers. AI handles all of it automatically.
Focus: Replenishment reminders, churn prevention, subscription win-back, LTV optimization
Want to see exactly how much revenue your brand is leaving on the table?
The free audit calculates your current cart abandonment loss, support cost, and retention gap — and shows exactly what AI can recover.
Ecommerce-specific answers about AI automation and revenue recovery.
FREE REVENUE AUDIT
We audit your current cart flow, support volume, and AI search visibility. You get a full report showing every automation opportunity and projected revenue impact — before any commitment.
Get Your Free Revenue AuditNo commitment. Results in 48 hours.