Healthcare automation
Healthcare AI consulting for the front desk and billing
Healthcare AI consulting for clinics and medical, dental and therapy practices. We build the healthcare automation for calls, booking, intake, insurance paperwork and billing follow-up on your current systems.
30 minutes. You leave knowing which 3 processes to automate first and what they cost you today.
Illustrative example
Trusted by companies worldwide
Trusted by companies worldwide: Braffess, Casa Sors, HollaBoo, Laoom, Guardian Development Group
Results
What the same approach delivers elsewhere.
We have no healthcare client case. These results come from other sectors, built the same way.
SaaS / Software
85% of support tickets resolved by AI.
A SaaS company with 50,000+ users had its best agents answering the same questions all day, and customers waited two hours for a reply. We built an AI assistant trained on their past tickets that answers instantly and hands complex cases to a person with full context.
1,200+agent hours back every month<5 sfirst response, down from 2 h+45%customer satisfactionReal estate
Every call answered in under 3 seconds.
A top-performing real estate agent was losing deals to missed calls. We deployed a custom AI voice agent that answers every call, qualifies the lead and books the viewing automatically.
100%of calls answered<3sto answer each call47%more booked viewings in 60 days
The problem
Paperwork takes time from patients.
13 hrs
a week is what physicians and staff spend on prior authorization requests.
39
prior authorization requests per physician, every week, on average.
40%
of physicians have staff who work only on prior authorizations.
Automating healthcare processes starts at the front desk: calls, forms, eligibility checks and approvals pile up before a patient is seen.
- Manual front and back office: Calls go to voicemail while staff handle patients at the desk.With healthcare automation: Every call is answered and booked in your scheduling system.
- Manual front and back office: Reminders and no-show follow-up depend on someone finding the time.With healthcare automation: Reminders go out on schedule and open slots get offered to the next patient.
- Manual front and back office: Intake forms are paper or half-filled at check-in.With healthcare automation: Patients complete intake before the visit and the data lands where it belongs.
- Manual front and back office: Eligibility checks and authorization paperwork are typed by hand.With healthcare automation: The paperwork is prepared from the record and staff review it.
- Manual front and back office: Unpaid claims and records requests wait in an inbox.With healthcare automation: Follow-ups are drafted and tracked, with exceptions flagged to a person.
Less admin work means more time with patients.
Our data
What AI answers when buyers ask
We asked ChatGPT, Gemini and Perplexity 10 buyer questions about AI for healthcare practices. They named 107 companies, and 70% appeared in only one of the three.
| Criterion | ChatGPT | Gemini | Perplexity |
|---|---|---|---|
| Companies named | 46 | 42 | 58 |
| Sites cited most | keragon.com (4 of 10) | keragon.com (4 of 10) | keragon.com (7 of 10) |
Nexum measurement, October 20, 2026, via DataForSEO: 10 buyer questions to each AI, US English, 30 answers in total. 7 companies appeared in all three. Google showed an AI Overview for 9 of the 10 questions.
What we automate
What the system handles in your practice.
Answers every call
Answers questions, books and reschedules appointments, and transfers urgent calls to staff.
Reminders and no-shows
Sends reminders, confirms visits and offers open slots after a cancellation.
Patient intake
Sends intake forms ahead of time and files the answers in the right record.
Eligibility paperwork
Prepares insurance eligibility and prior authorization forms for staff review.
Referrals and records
Tracks referral and records requests and drafts the follow-up.
Billing follow-up
Handles RCM healthcare automation: flags unpaid claims, supports healthcare payment automation and drafts billing reminders for review.
Reporting
Summarizes calls, bookings and no-shows into a weekly report.
Built on your current practice tools, such as
- Scheduling system
- Practice management
- Patient records (EHR)
- Billing software
- Phone system
- Email and SMS
- Intake and forms
- Spreadsheets and reports
Is it time?
Signs it's time to automate the front desk.
Signals you need this
- Calls go unanswered while staff work with patients
- No-shows leave gaps nobody has time to refill
- Staff retype intake forms into the record
- Eligibility and authorization paperwork backs up each week
When not to invest yet
- You expect the system to run without issues in the first days
- Price is the filter: you want the cheapest option on the market
- You want a report on your admin gaps, not a working system
- On your side, you cannot give the team access to your scheduling tools or approve each step
What you get
AI automation in healthcare, step by step.
- Every repeatable admin task in your practice listed, each showing the weekly clinic time and dollar cost
- A sequenced build plan starting with the front-desk task that puts the most patient-care hours back
- A fixed scope, cost and calendar agreed before your first healthcare workflow moves into build
- AI agents connected to your phone, inbox and scheduling tools for calls, bookings, intake and follow-up
- Every system tested before it touches a patient record, so nothing goes live until it works
- Your staff trained, with step-by-step documentation written for front desk and billing teams
- Your practice keeps every agent, integration and prompt we build, from day one
How it works
The Payback Loop. Five steps. Each build pays for the next.
We don't start with the AI. We start with the money.
Consulting
First, we find the manual work in your company and how many hours each task eats every week.
Process mapConsulting
Each process gets a dollar figure and a rank by payback. You see what to automate first, and what to leave alone.
AI roadmap, ranked by paybackImplementation
We build the first system on the tools you already use. Nothing new for your team to learn.
A working systemImplementation
Every system is tested end to end before launch. It doesn't go live until it works without errors.
Tested, system liveSupport
The first build pays back fastest, so its savings fund the next one. Back to the map, and we keep every system running.
Monthly support (optional)
↺ Back to Map
Consultancies stop at the roadmap. Freelancers build without one. The loop only works when one team runs all five. You approve each step; we do the work.
FAQ
Questions about healthcare automation.
- Healthcare artificial intelligence solutions take over repeatable practice tasks: answering calls, booking, reminders, intake, insurance paperwork and billing follow-up. Your staff handle exceptions and your clinicians keep every clinical decision.
- AI for healthcare administration starts with business process automation in healthcare: calls, scheduling, reminders, intake forms, eligibility paperwork and billing follow-up. An AI voice agent handles calls and scheduling. Clinical decisions stay with your clinicians.
- Healthcare revenue cycle automation starts with prior authorizations. The AMA reports physicians and staff spend about 13 hours a week on these requests. The system gathers the details from the record and drafts the forms, and your team reviews and submits.
- No. We build for administrative work only. Your clinicians keep every clinical decision, and the system hands anything unclear to a person with the full context.
- Yes. HIPAA applies to any system that touches patient information, so it is part of the scope from the start. Your compliance lead should review the setup, as with any vendor.
- Medical AI consulting starts with mapping your front desk and back office work, ranking each task by payback and building the first system on your current tools. Our guide to AI in healthcare covers what AI-powered healthcare looks like in practice.
- It connects to your existing phone, scheduling and EHR tools, so AI for healthcare providers works where your staff already do. An AI receptionist handles inbound calls and booking, and healthcare automation solutions take over the paperwork behind them. Patient messages can go to a medical AI chatbot.
- AI-powered healthcare automation services will take on more scheduling, prior authorizations, eligibility checks, intake and billing follow-up. AI-powered healthcare solutions keep clinicians focused on every clinical decision, while the front desk spends less time on paperwork.
Final step
Pick a time. Let's talk.
You leave knowing which processes to automate first and what each one costs you today, whether we work together or not.
You can keep paying for manual work, or find out this week exactly what it costs you.
What happens on the call
Before
You answer 3 quick questions when you book, so we come prepared.
On the call
We find the manual work that costs you most and put a number on it, live.
Decide
An honest read on whether we're the right fit. If we're not, you'll hear it on the call.
Once you book, we look at your site and tools before the call, so the 30 minutes go to your numbers, not introductions.
Prefer to write first? Email us directly: contact@nexumautomations.com